Explore the behaviours that help people work well together. This short course introduces team composition, different personalities and communication, alongside motivation and feedback. It supports staff in understanding their contribution to productive working relationships.
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Team Working
Explore the behaviours that help people work well together.
Course highlights
- What makes a team?
- Working with colleagues
- Positive working relationships
- Team composition and personalities
Explore course content
Course overview, learning outcomes and assessment
Course overview
What you will learn
01
What makes a team?
Understand the characteristics of a team and how working together differs from simply working alongside other people.
02
Working with colleagues
Explore constructive approaches to working with colleagues and contributing to shared tasks.
03
Positive working relationships
Consider how working relationships develop and the behaviours that help people work together effectively.
04
Team composition and personalities
Explore how different personalities and the composition of a team can influence working relationships.
05
Leadership and followership
Recognise leadership, followership and behaviour styles and their relevance to how a team operates.
06
Communication and listening
Understand the role of clear communication and active listening in helping team members work effectively together.
07
Motivation within a team
Explore motivation and consider how it can affect participation and contribution within a team.
08
Reflecting on your contribution
Consider your own contribution to a team and identify aspects of your approach that may benefit from development.
09
Giving and receiving feedback
Explore how useful feedback can support team working and help people improve their contribution.
10
Responding to criticism
Consider constructive ways to respond to criticism and use it as an opportunity for reflection.
Who is this course for?
Employees and new starters working as part of a team.
Course outcome
After successfully completing the required learning and assessment, the learner will receive the course outcome shown below.
- Certificate
- Downloadable Highfield completion certificate after successfully completing the course.
- Assessment
- Online assessment using multiple-choice questions.
- Course recognition
- Accredited by Highfield Qualifications.
Training several people?
Arrange this course for your team.
Tell us how many learners you need to train and when you would like access to begin. We will provide a clear quotation and learner-detail spreadsheet.
- One quotation and invoice
- Each learner receives individual access
- Immediate or scheduled start date