Make workplace writing clearer and easier to understand. This short course explores how tone, structure and clarity affect communication. Through examples and practical guidance, it helps learners recognise habits that make written messages more useful to colleagues and customers.
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Effective Writing in the Workplace
Make workplace writing clearer and easier to understand.
Course highlights
- Clear and unclear writing
- Choosing the right tone
- Structure and word choice
- Practical writing techniques
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Course overview, learning outcomes and assessment
Course overview
What you will learn
01
Clear and unclear writing
Compare the effects of clear and unclear messages and understand how writing quality can affect workplace communication.
02
Choosing the right tone
Consider the reader and purpose of a message when choosing a tone appropriate to the situation.
03
Structure and word choice
Explore how structure, clarity and word choice can make workplace writing easier to follow.
04
Practical writing techniques
Apply the techniques introduced in the course to the types of messages and documents used at work.
05
Learning from examples
Review effective and ineffective writing and identify changes that can make a message more useful to its reader.
Who is this course for?
Employees and managers writing emails, messages or workplace documents.
Course outcome
After successfully completing the required learning and assessment, the learner will receive the course outcome shown below.
- Certificate
- Downloadable Highfield completion certificate after successfully completing the course.
- Assessment
- Learning activities throughout the course, with no formal knowledge test.
- Course recognition
- Accredited by Highfield Qualifications.
Training several people?
Arrange this course for your team.
Tell us how many learners you need to train and when you would like access to begin. We will provide a clear quotation and learner-detail spreadsheet.
- One quotation and invoice
- Each learner receives individual access
- Immediate or scheduled start date